It is always tough to compare the two legends. HostGator and Hostinger are two great web hosts with over two million client base and great performance. In this tutorial on HostGator vs Hostinger, we will try to figure out the winner.
While both of them have an excellent reputation in the hosting industry and a loyal base too, it is still important to compare their offerings.
We will assess HostGator and Hostinger on various important parameters so that you can make a suitable call easily.
The cherry on the cake! This post will also provide you the best deals and coupons so that while choosing the one, you can save some extra bucks too [We have an exclusive coupon only for HostingMonks’ readers].
BottomLine: In case you are in a hurry
We evaluated and tested both the companies on various critical parameters and can confidently recommend Hostinger as it is a real value for money with an awesome list of features, a vast network of servers across the globe, and overall performance.
Click Here – to save upto 85% + Extra 7% using our exclusive coupon code: ANILAGARWAL
Resources: Hostinger Review | Hostinger Coupon
We will start with a quick introduction to both the hosts so that you have a better understanding of them. Let us begin with Hostinger and then HostGator.
Hostinger is one of the Non-EIG brand owned by Hostinger International that is trusted by over 29 million customers worldwide.
It was founded in the year 2004 in Lithuania and today it owns its servers in 7 different geographies across the globe.
Known for its cheap hosting solutions, Hostinger is one of the best rated web hosting today.
HostGator was founded in the year 2002 and EIG owns this brand. There are over 20 million customers using its services today. The company is based out of Texas and offers a full suite of hosting that is made for beginners as well as professionals.
We will now get into the detail and compare their offerings and features. Let us discuss each factor one by one.
There are various types of web hosting and must be picked wisely as per the requirement. We will now start with the list of products or type of hosting that is provided by Hostinger and HostGator.
Hostinger’s Web Hosting Products
Hostinger provides the following type of web hosting products :
- Shared Hosting
- Cloud Hosting
- WordPress Hosting
- VPS Hosting
Shared hosting is ideal for entry-level sites but once you start getting traffic, you might have to upgrade to Cloud/VPS. Thankfully Hostinger offers seem less upgrade without any down time.
Note: Hostinger doesn’t provide Dedicated servers and Reseller hosting that are made for professional websites and resellers.
HostGator’s Web Hosting Products
HostGator’s product list is a bit vast and provides:
- Shared Hosting
- Cloud Hosting
- WordPress Hosting
- Dedicated Servers
- Reseller Hosting
While the basic product list starts with shared hosting, it also provides solutions for Pro sites that generate huge traffic every day, that is dedicated server hosting.
If you are an agency dealing in web development, you will also get Reseller hosting here.
Who is the best if Product Range is your priority?
Hostinger offers shared hosting, and windows hosting for beginners and VPS or Cloud hosting for heavy traffic sites.
However, if you are looking for only Dedicated server hosting, you have to choose HostGator.
Also, for web developers and resellers, Hostinger doesn’t have any solutions.
HostGator offers two extra products as compared to Hostinger, that are Dedicated hosting and Resellers hosting.
2. Server Locations
Choosing your server location is an important factor for website speed. Your page load speed is directly proportional to the distance between the server and the visitor’s location.
If the distance between the two will be high, the page load speed will be slow. Hence for a better user experience, you must choose a server that is closest to your targeted audience.
Hostinger’s Server Locations
Hostinger offers a wide range of server options spread across the globe and in fact, in every continent. Hostinger’s latest list of servers includes:
HostGator’s Server Locations
HostGator.com provides you limited server options, that are:
We found a limited piece of information on HostGator’s website regarding this, so we decided to double-check the same with its customer support team.
Their customer service team also confirmed the limited server location options. Both Utah and Texas are in the US. Hence it is not good news for someone targeting countries in Asia, Europe, etc.
Who is best if the Server Location is your priority?
If you are serious about user experience, core web vitals, and everything else that depends upon speed, Hostinger should be your go-to solution.
As mentioned above, Hostinger’s presence in almost every continent gives it a clear edge over HostGator.
Note: Both provide you the option to connect your site with Cloudflare which further accelerates the performance.
Now we will discuss another deciding factor that influences most of us. While we all hunt for the best service, pricing is definitely a concern for all of us.
If the same set of services is offered at cheaper rates by someone which is equally reliable, one should definitely crack the deal.
The pricing of Hostinger starts at just $1.39 [Use our Hostinger coupon: ANILAGARWAL, to save an extra 7%]. You can easily start with any of its plans like Shared hosting, VPS, and Cloud as all of them are available at affordable rates. Depending upon the features and requirements, you can pick the one which is suitable for your project.
|Products||Starting Price||No. of Sites|
Hostinger’s is known for affordable rates especially in shared hosting service, making it possible to go online spending just $1.39 per month.
HostGator.com offers you the Shared hosting plan at $2.75 per month.
We will also like to highlight that this entry-level plan gives you a Free Domain worth around $9/- a year which Hostinger doesn’t provide in its cheapest plan.
Still, if you will compare $1.39 with $2.75, Hostinger’s offerings sound more pocket friendly.
Here is a glimpse of HostGator’s hosting options along with starting price.
|Products||Starting Price||No. of Sites|
So, while all HostGator plans are popular and decently priced, but if compared to Hostinger, they are on a higher side.
Who is best if Affordable Pricing is your priority?
Hostinger offers you Shared Hosting, VPS, and Cloud hosting at much cheaper rates as compared to HostGator.
Let’s deep dive further into the Shared hosting plans of both hosts.
Hostinger’s popular Shared Hosting Plans:
- Single: Priced at $1.39 and supports one website with Free SSL
- Premium: Priced at $2.59 and supports 100 websites with Free SSL and Domain
- Business: Costs you $3.99 and the best-shared hosting plan with all core features included.
HostGator’s popular Shared Hosting Plans:
- Hatchling: Priced at $2.75 and you can host one website with Free SSL and Domain
- Baby: Priced at $3.98 and allows Unlimited websites with Free SSL and Domain
- Business: Costs you $5.98 and the top-end shared hosting plan with 1 Dedicated IP too.
Time to announce the winner of this category.
It is now time to discuss what you can expect with your web host along with its hosting plan.
We always recommend a host where the pricing and list of features are user friendly with a minimum scope of any up-sell by the company.
Once a purchase is made, it should have all the necessary features and you shouldn’t be asked to pay extra for any of them.
|Bandwidth||* 100 GB in Entry-level plan
* Unlimited in all other plans
|Storage||10 GB to 100 GB||Unlimited|
|Control Panel||Inhouse Hpanel||Cpanel|
Who is best if Extra Features is your priority?
HostGator offers a Free domain with its basic plan but the pricing starts from $2.75. Hostinger, on the other hand, is the cheapest hosting at just $1.39 but the Free domain is not there in the basic plan [available in all other plans].
Talking about Bandwidth and Storage, while it’s capped in Hostinger’s most of the plan, HostGator provides unlimited use of storage and no cap on data transfer.
Don’t worry. It is actually not that tough to understand the plans the features are mostly driven by the marketing strategy of the company.
Now the Crux: Even if the bandwidth and storage are unmetered in HostGator’s entry-level plan, it is almost 2.5x the cost. Hostinger’s “Premium” and “Business” plans come with more than the required storage and unlimited bandwidth.
All other features like :
- WordPress one-click install
- Free SSL
- 24×7 Chat Support
- Google Ads Credit, are common to both.
Easy backups and multiple server locations are the edges that Hostinger has above HostGator at much cheaper rates.
5. Automatic Backups
We just mentioned the backup above. Now we will discuss it in detail.
Creating a backup of your files is exactly like the insurance of your other assets. Everything that is live on the internet is prone to hacking attempts.
Do you know? Almost 30000 websites are hacked every day as per the study.
Not only this, If you are a new blogger, you might also delete a file erroneously.
All this can be reversed if you have a last known good backup.
Now that we know how critical a backup is, let us understand the Backup related policy of both the hosts.
Hostinger’s Backup Policy
Hostinger mentioned its backup policy on its product page without any disclaimers.
Free Daily Backup is available with “Business” and both entry-level plans like “Single” and “Premium” plans are offering Free Weekly Backup.
Daily backup is also available in entry-level plans but at extra cost. Weekly backup however is sufficient if the site is new.
The backup copies created by Hostinger can be accessed from HPanel and can be restored easily without paying any extra charges.
So, it’s plain and simple here.
We will now have a look at what HostGator has to offer.
HostGator’s Backup Policy
HostGator’s backup policy is very confusing. We will not recommend relying upon the free automated backup service of HostGator due to our finding shared below.
We scrolled their entire plan details and didn’t found anything about the backup. On its product feature page, you will not get any information regarding backups.
After spending a lot of time, we finally found this backup policy, some excerpts of which are as follows:
- “HostGator backups are provided as a courtesy and are not guaranteed. Customers are responsible for their own backups and web content and should make their own backups for extra protection. For additional information, please refer to our Terms of Service.”
- HostGator creates daily, weekly, and monthly backups based on cycles set within the server for accounts that are under 20 GB and 100,000 inodes.
- HostGator requires a $25 fee to complete a restore request or to provide a copy of the courtesy backup.
If you will check on their site, there is a field called “Level Up” which advocates the benefits of Daily Backups but takes you to a “CodeGuard” page which costs you an extra $2 per month.
Who is best if Daily Backup is your priority?
Automated backups are free and easy to access with Hostinger.
HostGator’s backup doesn’t sound user friendly here as the company itself requests you not to rely on their backups.
HostGator stops automatic backup if the number of files or storage exceeds a certain limit. Moreover, for full backup restore, there is an extra fee of $25.
We will vote in favor of Hostinger as backup is available free of cost you can restore easily without any hassle.
Page load speed is the critical ranking factor. Google’s core web vitals if followed, ensure the user experience of your site and hence will be the key ranking factor in 2021.
While both the web hosts are optimized for faster page load, it is still important to find the best out of the two.
We are using the tool – Bitcatcha that measures the server response time from 10 different server locations.
Hostinger’s Speed Check
We have checked Hostinger’s speed using a site that is hosted in Singapore and it declared the server performance as – A+ or Exceptionally Quick.
You can check the snapshot above which has measured server response time.
Hostinger’s Average Speed: 175.8 ms
Now, let’s test HostGator.
HostGator’s Speed Check
The same tool is used to check HostGator’s server response time as well. We all know that server response time is a critical factor in your site’s speed performance.
HostGator’s servers are rated as – A [Not A+ like Hostinger] or Exceptionally quick.
Overall average speed: 190 ms.
Who is the best if Speed is your priority?
Our test suggests that while both the hosts are good in page load speed and are offering the best in class speed.
Still, Hostinger’s servers are A+ with a speed of 175.8 ms and HostGator servers are rated as A with an average speed of 190ms.
For search rankings, when everything else is matched with competitors, speed can be a real differentiator.
Sometimes, even a small margin can make it or break it.
Uptime is an important yardstick to measure the quality of web hosting.
What does Uptime mean and how it is important to you?
With Uptime, you can find out the number of days your site was up in the whole year. This is true that your site can go offline when there is some maintenance-related task is performed. Also, in case of a network outage or power failure, the server can go down.
That is why a 99.9% uptime guarantee is given by most of the web hosts and that is pretty decent. Ideally, it should be 100% but practically not possible.
If the uptime is below 99.9%, you must consider switching your web host.
Consider a situation that a visitor clicked on a search result to reach your site and your servers are down, How frustrating will it be?
Will he ever return to your website? No for sure.
We will now use the “Pingdom” tool to check the latest uptime of test sites.
Hostinger promises you a 99.9% uptime guarantee and we checked the actual performance using the Pingdom tool.
As per the snapshot below, you can see that its actual uptime was 99.99% for our test site. This is far beyond the commitment and hence we recommend it for all kinds of projects.
Now, lets test HostGator.
HostGator’s Uptime Check
As you can see in the snapshot below, HostGator’s latest uptime was 99.97%.
If you will go by SLA, it is a 99.9% guarantee that HostGator provides but actual is again far ahead of its promise.
Uptime is directly related to the number of hours your site is down or unavailable to the visitors.
HostGator too will not disappoint you on this parameter.
Who is best if Uptime is your priority?
Our study shows that both Hostinger and HostGator are delivering on their promise of 99.9% uptime.
Hostinger’s latest Uptime was 99.99% while HostGator’s Uptime was 99.96% and both the figures are good.
If you are concerned about the availability of your website to its visitors, you can consider any of the two as both are almost equally good.
Winner: It’s a Tie.
8. Customer Service
If you are a beginner or a first-timer, you cannot afford sluggish customer service.
You might need the help any time during the day as a blog or website is an online business that is open 24×7.
Whenever there is a need, you should get an instant response and help round the clock.
Hostinger’s Customer Service Policy
Hostinger offers 24×7 chat support. There is also an option to continue the follow up over email if instant closure is not possible.
The company’s chat team is really helpful and is available round the clock.
You may however experience a 15-20 minutes queue when you try reaching out to the chat support representative. That’s not common but worth mentioning here.
Once the chat is started, you will get your resolution quickly.
HostGator’s Customer Service Policy
HostGator is also a great host when it comes to the resolution of its customer’s problems. HostGator offers 24×7 support over the phone and chat.
HostGator’s service team is also equally helpful and knowledgeable.
Who is best if Customer Service is your priority?
With personal experience using the customer service of both the host, we will rate them equally good.
Both are available round the clock and provide a quick solution to your problem.
Knowledgebase of both the companies is strong and the answer to half of the problems can be found there itself.
Winner: It’s a Tie
9. Cancellation Policy or Money Back Guarantee
With a money-back guarantee, we are trying to evaluate how easy it is to cancel the plan and get a refund in case you are not satisfied with the services.
Hostinger’s Cancellation Policy: 30 Days
Hostinger gives you an opportunity to use its products risk-free for 30 days. Within this period, if you are not happy with their services, you can cancel and ask for a refund.
If you are a new user or have just migrated from another host due to a service issue, you might want to play safe.
30 days is a decent time to test the features and promises made by the company and check if they are suitable for your needs or not.
HostGator’s Cancellation Policy: 45 Days
HostGator is a bit more generous here as they allow you to cancel within 45 days of purchase.
This extra 15 days obviously is a decent time and gives you more freedom.
You can ask for a refund without any problem, no questions will be asked.
Who is best if the Cancellation Policy is your priority?
Both the companies are offering over a month’s test period and promise to refund your amount without asking any question.
HostGator offers 45 days as compared to 30 days by Hostinger, hence this feature goes in favor of HostGator.
10. Customer’s Feedback
Now, we are going to share something more interesting that will help you make a final call.
Till now we discussed the offerings, speed, uptime, customer service, and various other parameters.
Let us know to hear directly from the horse’s mouth.
Trustpilot is a platform where actual user rates the performance of various companies and their products.
We will share the proofs now where the customers have rated both the companies on various parameters.
Hostinger’s Customer Reviews on TrustPilot
Let’s first check how well Hostinger is rated by its customers on TrustPilot.
- Total Reviews: 2310
- Star: 4.4 / 5
- Excellent: 84%
- Great: 6%
- Average: 1%
- Poor: 1%
- Bad: 8%
4.4 Rating out of 5 is a great number to quote and that too when you have 2300+ participants. Trustpilot is a neutral platform and we can expect unbiased reviews there coming directly from actual customers.
Read: Hostinger India Review with Features, Pros and Cons
HostGator’s Customer Reviews on TrustPilot
We went back to TrustPilot and this time checked for HostGator.
Here are the results :
- Total Reviews: 985
- Star: 3 / 5
- Excellent: 21%
- Great: 9%
- Poor: 5%
- Bad: 60%
If you will see the stats above, you will find the scores on the negative side. 985 customers voted for HostGator and the ratings are just 3 out of 5.
Who is best if Customer Reviews are your priority?
If Trustpilot is to be taken as a benchmark, Hostinger is rated 4.4 as compared to HostGator which is just at 3 stars.
Hostinger is rated as “Excellent” by 84% while HostGator is just at 21% level.
It was surprising to note that Hostinger was rated “Bad” by 8% of customers while HostGator got 60% votes in this category.
Frequently Asked Questions About HostGator Vs Hostinger [FAQs]
Which one is better HostGator or Hostinger?
Both HostGator and Hostinger are reliable web hosts but for the sake of comparison, we will rate Hostinger ahead of HostGator. Both of them provide great customer service, uptime, speed but the if pricing and features are your priority, you should choose Hostinger.
How good is Hostinger?
Hostinger is one of the cheapest hosts that offers fantastic speed, uptime, and customer service. All Hostinger servers are located strategically in seven different geographies making it possible to reach your audience faster. There are a lot of freebies that are offered by this hosting.
Is Hostinger safe and legit?
Hostinger is a 100% legit organization that caters to over 29 million customers. Its servers are firewall protected and monitored round the clock by the dedicated technical team. All websites hosted on its servers are scanned regularly for malware. The company also provides you daily or weekly backup to help you reverse any unforeseen event.
Which one is better HostGator or GoDaddy?
Out of the two, we will recommend HostGator if you are looking for an overall package of hosting and domain. HostGator offers better hosting plans. GoDaddy is however a great domain registrar and recommended if you are looking for only Domains.
Our Other Popular Comparisons:
Final Verdict of HostGator vs Hostinger: Hostinger Wins
In this review of Hostinger vs HostGator, We will definitely vote in favor of Hostinger.
Read: How To Install WordPress on Hostinger? [Step by Step]
This is by far, one of the detailed comparisons with actual facts based on proofs and an unbiased approach.
We tried to figure out a few key differentiators that are helpful to choose the right web host as per the requirements.
Depending upon the targeted audience, website type, and preferences, your preference may differ and you must choose your host accordingly.
For example, if you are a newbie and don’t want to invest separately in backup, you will choose a web host with free backup.
Again, let suppose your targeted audience is in Europe, you will try to look for a host that can give you local servers for better speed.
If budget is your constraint, you will opt for a web host that offers a full bouquet of features at the cheapest pricing.
There can be thousands of such scenarios and you must choose the right product and company accordingly.
Both HostGator and Hostinger are catering to millions of customers and are well-known names in the market.
We will not at all discourage you if you have already made up your mind in favor of HostGator as in every single test, its results were also awesome. However, Hostinger was a bit ahead of it especially for those who are looking at options that are priced well.